Follow the instructions below for your email provider. Add clinicalmatchme.com wherever your provider asks for a sender.
If our email is in Spam, select it and click "Not spam". If you already opened it, click "Report not spam".
In the search box at the top, click "Show search options". In the "From" field, enter clinicalmatchme.com
Click "Create filter", check "Never send it to Spam", then click "Create filter" again.
Adding us to Google Contacts keeps our mail out of Spam too.
If our email is in Junk, select it, click "Report", then click "Not junk".
Go to Settings, then Mail, then "Junk email".
Under "Safe senders and domains", click "Add safe sender" and enter clinicalmatchme.com
Click "Save". Nothing is stored until you do.
On a work or school account, your IT policy can override this.
Open the Spam folder. If you don't see it, click "More" below "Sent".
Select our email and click "Not spam".
Yahoo has no safe sender list, so this is the step that matters. Yahoo then delivers future mail from that sender to your inbox.
If our email is in Junk, select it and choose "Move to Inbox". On an iPhone, open it, tap the move button, then tap Inbox.
Open the email, click our name at the top, then choose "Add to Contacts".
Apple keeps mail from your contacts out of Junk.