Money Back Guarantee
We protect you against adverse action by your school or preceptor with an iron-clad money back guarantee
School
We guarantee that your school will approve your preceptor. If your school rejects the preceptor, just send us a copy of the rejection letter and we’ll issue a full refund immediately. Or at your option, we can find you another preceptor.
Preceptor
We guarantee that your preceptor will follow through. If the preceptor cancels or disappears, before or during the rotation, you’ll receive a full refund. Or at your option, we can find you another preceptor.
Frequently Asked Questions
This “guarantee” isn’t necessary with Clinical Match Me because in our system, you don’t pay a deposit until after you accept a preceptor’s offer. Preceptors send you offers and YOU accept or decline each offer. It’s the opposite of how other companies work and it puts you, the student, in the driver’s seat. We don’t need to guarantee that the preceptor will accept you because it’s the other way around. YOU’RE the one who decides which offers to accept from which preceptors!
Most of our competitors guarantee that your chosen preceptor will accept you. If not, you get your deposit back. When they talk about their “perfect preceptor guarantee”, etc… that’s what they actually mean. They’re not guaranteeing a great preceptor, they’re just guaranteeing that the preceptor will accept you, after you’ve already paid a deposit.
No, if your school rejects your preceptor for any reason whatsoever, we’ll either replace your preceptor or issue a full refund (your choice).
No! Even if you make a mistake and contract with a preceptor who doesn’t meet your school’s requirements, you’re still eligible for a refund.
No, we don’t. No person or company can guarantee that a student will pass a class. This type of guarantee would be illegal and unethical, to say the least. A clinical rotation is an educational experience and just like any class, you will pass or fail based on the work you do. We have no control over that.
